Want to share your recent Ross shopping experience and get a chance to win a $1,000 Ross gift card? The RossListens survey gives customers a simple way to tell Ross what they liked about their visit and what could be improved.
If you have a recent Ross receipt, you can use the information printed on it to access the customer satisfaction survey.
The process is simple, and your honest feedback can help Ross better understand what shoppers want.
What Is the RossListens Survey?
The RossListens survey is the official Ross Dress for Less customer satisfaction survey. Ross invites customers to share candid feedback about their recent shopping experience.
The official survey website asks you to enter the 15-digit number printed at the top of your Ross receipt before beginning the survey. After you complete the survey, eligible participants are given an opportunity to enter the applicable sweepstakes.
The survey is designed to collect useful customer feedback. Your answers can help Ross understand different parts of the shopping experience, including store service, merchandise, and overall satisfaction.
Why Should You Take the Ross Survey?
Your opinion can make a difference.
Every shopping visit is different, and customers notice things that a company may not see directly. By taking the RossListens survey, you can share your experience in your own words and provide useful feedback.
You can tell Ross about:
- The quality of customer service
- The selection of products
- Product availability
- Store organization
- Store cleanliness
- The checkout experience
- Your overall shopping experience
- Things you enjoyed during your visit
- Areas that could be improved
Positive feedback is welcome too. If an employee was helpful or your shopping experience was especially enjoyable, let Ross know.
How to Take the RossListens Survey
Taking the survey is easy when you have your Ross receipt ready. Follow these simple steps.
1. Keep Your Ross Receipt
Before starting, find the receipt from your recent Ross shopping trip.
The official RossListens website asks for a 15-digit number at the top of the receipt.
Keep the receipt nearby so you can enter the information correctly.
2. Visit RossListens
Go to the official Ross customer satisfaction survey website.
Make sure you are using the official survey page when entering your receipt information or other details.
3. Enter Your Receipt Number
Look at the top of your receipt and locate the 15-digit survey number.
Enter the number exactly as shown on the receipt. Double-check the digits before continuing.
4. Answer the Survey Questions
Once your receipt information is accepted, you can begin answering the questions.
The survey asks about your recent Ross shopping experience. Read each question carefully and choose the answer that best represents your experience.
5. Share Honest Feedback
Give honest answers based on your actual visit.
If you loved your experience, tell Ross what made it enjoyable. If something could have been better, explain your experience honestly and respectfully.
There is no need to guess what Ross wants to hear. Your real opinion is the most useful feedback.
6. Complete the Survey
Continue answering the questions until you reach the end of the survey.
Take your time and make sure your answers accurately represent your visit.
7. Enter the Sweepstakes
After completing the survey, eligible participants are given an opportunity to enter the applicable sweepstakes. The official RossListens page currently states that participants must be legal residents of the United States and at least 18 years old to be eligible.
Remember that entering a sweepstakes does not guarantee that you will win.
What Do You Need to Take the Survey?
You only need a few basic things to get started:
- A recent Ross receipt
- The 15-digit number printed on the receipt
- A smartphone, tablet, or computer
- An internet connection
- Information about your recent shopping experience
- A few minutes to complete the survey
Having your receipt ready can make the process quicker and easier.
Be Honest When Taking the RossListens Survey
The best survey response is an honest one.
If you had a great experience, explain what you liked. If you experienced a problem, provide accurate feedback about what happened.
For example, you may have enjoyed:
- Helpful employees
- A clean store
- A good product selection
- Easy checkout
- Finding an item at a great price
You can also mention areas where you think Ross could improve.
RossListens Survey and the $1,000 Gift Card
One of the reasons customers may be interested in the RossListens survey is the opportunity to enter a sweepstakes after completing it.
The current official RossListens page states that customers are given an opportunity to enter the sweepstakes after completing the survey.
The important thing to remember is that the $1,000 Ross gift card is a sweepstakes prize, not a guaranteed reward for completing the survey.
Completing the survey does not mean that every participant receives a gift card.
If you choose to enter, review the official sweepstakes rules for the current promotion. Terms, eligibility requirements, entry limits, and prize details can change.
Who Can Take the RossListens Survey?
The official RossListens survey page currently states that participants must be:
- At least 18 years old
- Legal residents of the United States
Additional conditions may apply to the sweepstakes, so it is important to review the official rules before entering.
Do not rely on outdated information from older survey guides because promotional requirements can change.
Why Ross Values Your Feedback
Ross serves a large number of customers, and every shopper can have a different experience.
One customer may love the product selection, while another may have difficulty finding a particular item. One shopper may have an excellent interaction with an employee, while another may have a suggestion for improving service.
Customer feedback helps bring these different experiences to the company’s attention.
By sharing your opinion through RossListens, you are giving Ross direct information about what customers see and experience in its stores.
Conclusion
The RossListens survey is a convenient way to share your recent shopping experience and help Ross improve its stores, products, and customer service.
With your receipt and the 15-digit number ready, you can complete the survey in just a few minutes. Provide honest feedback, review the current sweepstakes rules, and remember that the opportunity to win a $1,000 Ross gift card is not guaranteed.